T-Mobile’s outage yesterday was so big that even Ajit Pai is mad
But Pai’s FCC has a history of letting carriers off easy. …
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T-Mobile’s network suffered an outage across the US yesterday, and the Federal Communications Commission is investigating.
FCC Chairman Ajit Pai, who takes an extremely hands-off approach to regulating telecom companies, used his Twitter account to say, “The T-Mobile network outage is unacceptable” and that “the FCC is launching an investigation. We’re demanding answers—and so are American consumers.”
No matter what the investigation finds, Pai may be unlikely to punish T-Mobile or impose any enforceable commitments. For example, an FCC investigation last year into mobile carriers’ response to Hurricane Michael in Florida found that carriers failed to follow their own previous voluntary roaming commitments, unnecessarily prolonging outages. Pai himself called the carriers’ response to the hurricane “completely unacceptable,” just like he did with yesterday’s T-Mobile outage. But Pai’s FCC imposed no punishment related to the bad hurricane response and continued to rely on voluntary measures to prevent recurrences.
T-Mobile CEO Mike Sievert confirmed the outage in a blog post. “Starting just after 12pm ET and continuing throughout the day, T-Mobile has been experiencing a voice and text issue that has intermittently impacted customers in markets across the US,” Sievert wrote. Sievert reported that the “issues are now resolved” just after 1am ET, about 13 hours after the outage began.
T-Mobile mistake may have caused outage
The outage may have been self-inflicted
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