AT&T waives data cap during coronavirus; Comcast keeps charging overage fees
We asked 10 ISPs if they’ll waive caps as pandemic forces people to stay home. …
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AT&T is waiving home-Internet data caps during the coronavirus pandemic.
“Many of our AT&T Internet customers already have unlimited home-Internet access, and we are waiving Internet data overages for the remaining customers,” AT&T said in a statement provided to Ars today.
AT&T imposes monthly data caps of 150GB on DSL, 250GB on fixed wireless, and 1TB on most of its faster wireline services. Overage charges are $10 for each additional 50GB, up to a maximum of $100 or $200 per month, depending on the plan.
AT&T provides unlimited data to customers when they subscribe to the gigabit-speed tier or when they purchase both Internet and TV service. There’s also an option to pay $30 extra per month for unlimited data.
We asked AT&T whether it plans to relax any of the data caps and speed limits imposed on mobile service but haven’t gotten an answer yet.
Including AT&T, we sent emails this morning to 10 home, mobile, and satellite ISPs asking whether they plan to lift or relax data caps while coronavirus forces many students and workers to stay home.
Comcast, the biggest home-Internet provider in the United States, hasn’t told us whether it will suspend data caps, so the caps are apparently still being enforced for now. Comcast announced today that it’s raising speeds from 15Mbps download/2Mbps upload to 25Mbps/3Mbps on Internet Essentials, a service for low-income Americans. Comcast said it is also giving 60 days of free Internet Essentials
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